Free Shipping For orders over $150 within Canada
Free Shipping For orders over $150 within Canada

Frequently Asked Questions

General Questions

Brindy pillowcases are available in two sizes. We have a standard international/queen size of 20” x 30” (51cm x 76cm) and a King size 20’ x 36’ (51 x 91cm).

If you would like a different size than we currently offer, please contact us with your requests and we will see if we can accommodate your requests.

Our silk is the highest quality Oeko-Tex Mulberry Grade 6A silk so please wash them with care on a cold wash setting (nothing above 30 degrees C (85 degrees F) in a delicate laundry bag. It is recommended to use a ph neutral detergent and best not to use a fabric softener to keep them longer lasting and keep their silky touch. Never use bleach on your silk products.

NEVER tumble dry your silk products in the dryer.

NOTE: To keep your silk products lasting their longest, it is best to handwash in cold water. 

Additionally, you can see the care label located inside your pillowcase.

Please see our care instructions here for more information. (Jonathan- please connect the care instructions  link to the “here”)

Momme is the silk density; the same thing as a sheet thread count but for silk. The higher the momme, the heavier the silk which means the material will be softer and better quality. The best silk quality for pillowcases is 22-25 momme.

Silk is graded on 3 levels – A, B & C. Grade A is the finest quality and is pure silk. Mulberry silk feeds on Mulberry leaves. There are different types of silk that are graded in numbers from 3-6; 6A is this highest quality type of silk because it is the smoothest, strongest and finest silk. Grade 6A Mulberry silk has a luxurious feel and a natural sheen; it is renowned for its hypoallergenic and moisture-wicking properties.

22 Momme Shiny Silk is similar to Grade 6A Mulberry silk; it refers to a specific finish or treatment applied to the silk fabric to enhance its shine or luster with a smooth texture.

Oeko-Tex is a world-wide certification system that means that our silk is environmentally friendly, chemical free and safe for sensitive skin. We ensure all of our silk is chemical free to ensure the highest quality material for your skin and hair.

There are many benefits to using a silk pillowcase vs/ a satin or cotton pillowcase including anti-aging aspects and wrinkle prevention, as well as hair benefits including eliminating hair loss and frizz. This is due to allowing your skin and hair to retain the moisture while you sleep. Mulberry is also resistant to bacteria, mold, dust mites and fungus which is ideal for acne prevention.

The Blemish Control pillowcase incorporates silver ions into the fabric, which have natural antimicrobial properties. These ions help to inhibit the growth of bacteria, fungi, and other microbes on the surface of the pillowcase, promoting a cleaner and more hygienic sleep environment. This can be particularly beneficial for individuals with acne-prone skin or those with sensitive skin; seeking added protection against germs.

The Brindy Mulberry Silk pillowcase offers the luxurious feel and benefits of pure Mulberry silk without the addition of silver ions. It provides the same softness, smoothness, and breathability characteristic of Mulberry silk, helping to reduce friction on the skin and hair, prevent moisture loss, and minimize the appearance of sleep lines and wrinkles. Mulberry silk is beneficial to those individuals seeking luxurious comfort, including skin and hair health benefits. 

The soft Mulberry silk reduces friction, which can minimize wrinkles and prevent hair breakage and split ends. This makes them particularly beneficial for those with sensitive skin or hair concerns.

Mulberry silk is naturally hypoallergenic and resistant to dust mites and other allergens. This makes it an excellent choice for individuals with allergies or asthma.

Mulberry silk has natural temperature-regulating properties, helping to keep you cool in summer and warm in winter. This can promote better sleep quality and comfort throughout the year.

Silver ions refer to positively charged particles of silver that are released when silver is ionized. These ions have antimicrobial properties, meaning they can inhibit the growth of bacteria, viruses, and fungi. When incorporated into various materials, such as textiles or coatings, silver ions can help prevent the buildup of microbes, reduce odors, and promote a cleaner and more hygienic environment. In the context of a silk pillowcase, the inclusion of silver ions offers potential benefits such as antibacterial action, odor control, and enhanced hygiene.

Our Forever Young pillowcase is infused with hyaluronic acid which is the primary difference. 

Grade 6A Mulberry Silk Pillowcase: This denotes the quality and silk type used in the pillowcase. Grade 6A Mulberry silk, sourced from Bombyx mori moth silkworms, stands out for its top-notch quality, characterized by its smooth texture, durability, and hypoallergenic nature. By minimizing friction on the skin and hair, a Grade 6A Mulberry silk pillowcase can mitigate wrinkles, prevent hair breakage, and offer a smoother, more comfortable sleep experience.

Hyaluronic Acid-Infused Silk Pillowcase: Beyond the advantages of Grade 6A Mulberry silk, a hyaluronic acid-infused silk pillowcase contains hyaluronic acid nanoparticles integrated within the silk fibers. Hyaluronic acid, naturally occurring in the skin, is renowned for its moisture-attracting and -retaining properties, fostering skin hydration and plumpness. Infused into a silk pillowcase, hyaluronic acid provides additional hydration benefits, promoting a youthful, radiant complexion. Sleeping on a hyaluronic acid-infused silk pillowcase aids in moisture retention and diminishes the appearance of fine lines and wrinkles over time.

Elevate your hair styling experience to royal heights with Brindy’s Silk Hair Rollers, fit for the queen you are. Crafted from the finest mulberry silk, these rollers offer a regal touch to your beauty routine while treating your hair with the utmost care. Say goodbye to damaging heat tools and hello to luxurious, bouncy curls and waves. Whether you’re preparing for a majestic event or simply embracing your everyday elegance, Brindy’s Silk Hair Rollers are the crowning jewel of your haircare collection. Reign over your beauty kingdom with confidence and grace, one silky curl at a time.

  1. Ensure your hair is about 80% dry or misted with water. Section your hair into 2 parts.

  2. Clip the curling ribbon to the top of your head and divide your hair into two sections.

  3. Take a small section of hair close to your part and wrap it around the ribbon towards your face. Continue by wrapping more hair from the bottom until there is none left as you move down.

  4. Secure the wrapped hair with a silk scrunchie and repeat the process on the other side.

  5. Leave on for 3-6+ hours. For maximum volume, let those curls set for 6-8 hours or overnight. Sleeping on a silk pillowcase or wearing a silk bonnet is ideal.

  6. Unwrap and spray with your favourite setting spray to ensure lasting curls!

If you desire stunning curls without any heat damage, now’s your chance to achieve the curls of your dreams!

 

Purchasing Questions

To make payments using PayPal, follow these steps:

  1. Create a PayPal Account: If you don’t have one already, sign up for a PayPal account on their website. You’ll need to provide some personal information and link a funding source such as a bank account or credit/debit card.

  2. Link Payment Method: Once your account is set up, link your preferred payment method to your PayPal account. This can be a credit/debit card or a bank account.

  3. Select PayPal at Checkout: When making a purchase online, select PayPal as your payment method at the checkout page.

  4. Log in to PayPal: You’ll be redirected to PayPal’s website. Log in with your PayPal credentials.

  5. Review and Confirm Payment: Review the payment details and confirm the transaction. PayPal will deduct the funds from your linked payment method.

  6. Receive Confirmation: After completing the payment, you’ll receive a confirmation email from PayPal and the merchant confirming the transaction.

How PayPal Works:

PayPal acts as an intermediary between your bank account, credit/debit card, or PayPal balance and the merchant you’re purchasing from. When you make a payment through PayPal, they securely process the transaction on your behalf. The merchant receives the payment without having access to your sensitive financial information, enhancing security.

Additionally, PayPal offers buyer protection, allowing you to dispute transactions if there are issues with your purchase, such as receiving damaged goods or not receiving the item at all. PayPal also facilitates international transactions, making it a convenient option for purchasing from overseas vendors.

Making payment immediately at checkout is often required for several reasons:

  • Secure the Transaction: By making payment at checkout, you secure the transaction, ensuring that the items you wish to purchase are reserved for you. This helps prevent the possibility of someone else purchasing the same items before you complete the payment process.

  • Efficiency and Convenience: Completing the payment immediately streamlines the purchasing process, saving you time and effort. You don’t have to revisit the website or go through the checkout process again later.

  • Merchant Policy: Many merchants have policies requiring immediate payment at checkout to maintain efficient inventory management and order fulfillment processes. This ensures that orders are processed promptly and accurately.

  • Prevent Order Cancellations: Some merchants may automatically cancel orders that are not paid for within a specified time frame. Making payment immediately helps prevent the risk of your order being canceled, especially if the items are in high demand.

  • Reduce Fraud Risk: Requiring immediate payment at checkout can help reduce the risk of fraudulent orders. It allows merchants to verify the legitimacy of transactions and helps protect against unauthorized purchases.

Overall, making payment immediately at checkout benefits both you and the merchant by ensuring a smooth and secure transaction process.

Shopping Cart (0)

Cart

Newsletter Marketing